Travel Support News

Insights on the travel assistance industry, 
our network and services

Over 10 years of Travel Support in the Netherlands

A country famous for its stunning tulips, windmills, canals, and a vibrant capital city. Holland is also where it all began for Travel Support in 2009.

Over these past 10 plus years, we’ve grown our network considerably to over 3, 500 service providers throughout Europe. With this growth we always remain committed to providing our clients and their customers with consistently reliable and local travel assistance. We achieve this through our trusted network and highly knowledge operations team.

This local knowledge and network is evident in the Netherlands where we’ve built long-standing relationships with partners to deliver excellent medical and vehicle assistance for tourists, workers and ex-pats. It’s also a large network so the traveller gets quick and efficient assistance wherever they are in the country.

The large vehicle assistance network includes roadside assistance, towing, salvaging, scrapping, vehicle transportation and 3rd party vehicle assessors. Assistance is available for all types, ages and size of vehicle; cars, campervans, motorbikes, trucks and even bikes!

The Netherlands is known for having more bikes than people, so it makes sense to offer bicycle assistance here! When a cyclist is need of assistance our provider’s expert mechanic will go to where they are stranded. If they can’t fix the bike there and then, they will take it, the cyclist and their fellow riders to a suitable destination.

Health care professionals are available for all kinds of situations that may arise when travelling in the Netherlands. We’ll help with whatever your client needs, for instance, admissions, appointment times, referrals, patient detail coordination, and even repatriation.

Our medical assistance network here includes:
• GPs
• House calls
• Phone consultations
• Dentists
• Medical specialists
• Hospitals
• Ground and air ambulances
• Nurses & medical escorts
• Repatriation of the deceased
• Funeral homes

As with all the countries in which we operate, our operations team is available 24/7, 365 days of the year. The team will help in anyway they can, always with urgency and empathy. Booking hotels, car hire, taxis or any onward journey alternatives is no problem for the team. They’ll do whatever it takes to get the traveller back on track as smoothly and as safely as possible.

For all our assistance services we always close each case and carry out invoice checks and payment follow-ups to provide the best service for both our clients and the traveller.

Naturally, we know a lot about the Netherlands, so if you would like to know more about our services here, or about joining our supplier network, don’t hesitate to get in touch.

We are always interested in improving our services. Contact us if you have any concerns or feedback.

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Travel Support Europe provide comprehensive medical and vehicle assistance services to policy holders all over the world on behalf of our customers.

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  • Clear communication
  • Service-minded
  • We believe in win-win
  • Swift and thorough follow-ups

 

We are always looking to expand and improve our network

We get travellers back on track. With quality.

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