MEDICAL ASSISTANCE
Medical Specialists
Fast access to the right specialist across Europe – from referral and booking to follow-up and reporting.
Own 24/7 alarm centre
Medical & roadside in one
In assistance since 2009
ISO 9001 certified
Specialist care for travellers in Europe
When primary care isn’t enough, we refer the traveller to the right local specialist – and handle booking, communication, documentation and follow-up until the case is closed.
Your medical director decides the level of care; we coordinate everything around that decision, with one point of contact for you, the traveller and the treating doctors.
- Orthopaedics and physiotherapy
- ENT, ophthalmology and dermatology
- Gynaecology
- Radiology, including X-ray and MRI
- Psychiatry and psychology, where appropriate
- Access to public and private care, matched to the case
- Invoice verification, payment follow-up and reporting
From referral to case closed
01
Notification
You or the treating doctor refer the case to our 24/7 alarm centre.
02
Specialist appointment:
We find the right local specialist, book the appointment and support communication.
03
Follow-up and reporting
We follow the case to outcome, onward referral or closure, with full documentation.
GET IN TOUCH
Let’s talk about your assistance needs
Tell us about your customers and the countries you need covered. We’ll show you how we can work together – no commitment.
Talk to our team
Related Medical Services
We coordinate the right level of care – from first assessment to treatment, transport and follow-up.
Medical Specialists
Frequently asked questions
Which specialists can you arrange?
Orthopaedics, physiotherapy, ENT, ophthalmology, dermatology, gynaecology, radiology, psychiatry and psychology – and other specialist assessments where local access is needed.
Which countries do you cover?
We coordinate cases directly across our own Core Network in the Nordics, Benelux, the UK and Ireland. Across the rest of Europe, we work through quality-assured assistance partners and provider networks.
Can you arrange public or private care?
Yes. We match the provider to the case and your policy terms.
What if the case escalates?
We coordinate hospital admission, medical transport or translation within the same case.
Which languages do you work in?
Cases are coordinated in English and all Nordic languages. Additional language support and translation can be arranged when required.