Medical Assistance

Medical Specialists

When specialist care is needed

Travel Support Europe arranges rapid access to trusted medical specialists across Europe for travellers who need assessment, diagnostics, treatment or follow-up beyond primary care.

We coordinate the case from first notification through to appointment booking, communication, documentation and follow-up. This gives insurers, assistance companies and other partners one reliable point of contact and a clear overview throughout the process.

Whether the case involves orthopaedics, ENT, ophthalmology, dermatology, radiology, physiotherapy or another specialist pathway, we help ensure the traveller reaches the right provider quickly and locally.

Best for

  • Urgent referrals from a GP, clinic or emergency department
  • Diagnostics and specialist assessments, including X-ray, MRI and further evaluation
  • Orthopaedics, ENT, ophthalmology and dermatology
  • Physiotherapy and rehabilitation follow-up
  • Mental health support when appropriate
  • Cases requiring local specialist care with coordinated communication and reporting
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How it works

Notification → Specialist appointment arranged → Follow-up, resolution & reporting

Once a case is referred to us, we identify the most suitable local specialist or provider, arrange the appointment and support communication throughout the process. We then follow the case through to outcome, onward referral or closure, with updates and documentation as needed.

Specialists we coordinate

  • Physiotherapy
  • Gynaecology
  • Orthopaedics
  • ENT
  • Ophthalmology
  • Dermatology
  • Psychiatry and psychology
  • Radiology, including X-ray and MRI
  • Other specialist assessments where local access is required

What happens next?

Not every case can be resolved through primary care alone. When further assessment or targeted treatment is needed, Travel Support Europe helps ensure the traveller is referred to the right local specialist without unnecessary delay.

We coordinate the practical and administrative side of the case, keep relevant stakeholders informed and support the next step in care. If the situation develops further, we can also coordinate hospital admissions, medical transport, translation support or onward medical follow-up across Europe.

What you get with our Medical Specialists

  • End-to-end case handling — coordination and administration until closure

  • Trusted specialist network across Europe — local expertise in every market

  • Access to public and private providers — the right care for the case

  • Invoice verification & payment follow-up — fewer queries, smoother admin

  • Documentation and reporting — clear closure and case records

  • Direct communication — with you, the traveller and medical professionals

  • 24/7/365 multilingual service centres — year-round availability