ROADSIDE ASSISTANCE
Towing
24/7 towing and recovery across Europe – coordinated from first call to delivered vehicle.
Own 24/7 alarm centre
Medical & roadside in one
In assistance since 2009
ISO 9001 certified
Vehicle towing across Europe, 24/7
When a vehicle can’t be repaired on the spot, we arrange towing to the nearest suitable workshop or a secure storage site – and keep you updated until the case is closed.
We work through quality-assured towing partners across Europe and choose the right recovery vehicle for each case. You get one point of contact and clear updates at every step.
- Dispatch of a verified local towing partner
- Towing to workshop or secure storage
- Recovery vehicles for all vehicle types and sizes
- Onward travel, replacement vehicle or accommodation for passengers
- Cross-border transport home of vehicle and passengers
- Claims support, invoice reviews and third-party expert reports when estimates are disputed
- Documentation and invoicing in one case file
From breakdown to delivered vehicle
01
Notification
The driver or your team contacts our 24/7 alarm centre.
02
Dispatch
We send a verified towing partner and arrange onward travel for the driver.
03
Delivery and reporting
The vehicle reaches the workshop or storage, and you receive full documentation.
Related Services
Looking for additional vehicle assistance support? Explore our related services:
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Tell us about your customers and the countries you need covered. We’ll show you how we can work together – no commitment.
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Towing
Frequently asked questions
Which countries do you cover?
We coordinate cases directly across our own Core Network in the Nordics, Benelux, the UK, Ireland and Germany. Across the rest of Europe, we work through quality-assured assistance partners and provider networks.
Where is the vehicle taken?
To the nearest suitable workshop, a workshop you choose, or secure storage until a decision is made.
What happens to the driver and passengers?
We arrange onward travel – replacement vehicle, taxi, train or hotel – in line with your policy terms.
Can you transport the vehicle home?
Yes. When the repair should be done in the home country, we arrange cross-border vehicle transport.
Which languages do you work in?
Cases are coordinated in English and all Nordic languages. Additional language support and translation can be arranged when required.