Reliable medical and roadside assistance across Europe - 24/7

How we add value to your business

We support insurers, assistance providers and mobility partners with 24/7 medical and roadside assistance across Europe.

From our alarm centres, our multilingual teams manage the full case journey – from first contact and triage to coordination, documentation and closure – ensuring a smooth experience for both your customer and your organisation.

With quality and compliance at the core, and a robust pan-European provider network, we help travellers get back on track quickly while keeping you updated at every step.

Medical Assistance

24/7 medical coordination - from GP and specialist care to medical transport.

Roadside Assistance

24/7 vehicle recovery and onward mobility solutions.

WHY INSURERS WORK WITH US

Help for your customers. Clarity for your team.

Reachable around the clock

Our own alarm centre in Sweden answers every day of the year, day and night.

One team, every case

Medical or roadside, one team coordinates the case from first call to closure and keeps you updated along the way.

Ready-to-use case files

Medical reports, invoices and documentation arrive in a consistent format when the case closes.

CLIENT ASSESSMENT

Rated A by an assistance client

In the first half of 2026, a major European assistance client rated our work:

A

OPERATIONS

A

ADMINISTRATION

99 %

CONFIDENCE RATING

The assessment covers all medical and roadside cases we handled for them.

Global reach & local expertise

Pan-European coverage, delivered locally

Core network in key markets

Direct coordination through our own Core Network in the Nordics, Benelux, the UK and Ireland – with Germany included for roadside and mobility assistance.

Local expertise

Direct knowledge of local providers, procedures and languages – with case handling in English and all Nordic languages.

Trusted provider network

Quality-assured assistance partners and provider networks across the rest of Europe – for reliable outcomes and fewer handovers.

Getting started is simple

Intro call

We go through your products, markets and what your claims team needs.

Setup

We agree on case intake, escalation routes, documentation and reporting.

Go live

Your cases reach our 24/7 alarm centre, with updates as agreed.

LET’S GET IN TOUCH!Deliver a seamless customer experience

Benjamin Ågård,
Sales Account Manager

Benjamin can help you with:

New business enquiries and pilot set-ups
Quotations, pricing and contract terms
Service scope and coverage – medical, roadside or both
Existing agreements, volume changes and renewals

Email: [email protected]

Cecilia Ryttergaard,
CEO

Cecilia is the right person for:

Partnerships and long-term collaboration
Multi-market and pan-European set-ups
Tenders, RFPs and framework agreements
Anything you would rather discuss at management level