Medical Assistance

Body Repatriation and Funeral Services

When repatriation support is needed

Travel Support Europe coordinates compassionate and reliable body repatriation and funeral services across Europe when a death occurs abroad.

We manage the case from first notification through to local coordination, documentation, transport arrangements and follow-up. This gives insurers, assistance companies and other partners one reliable point of contact and clear visibility throughout the process during what is often a highly sensitive situation.

Whether the case requires repatriation to the home country, local burial or cremation, or the delivery of ashes where applicable, we help ensure that each step is handled respectfully, correctly and in line with local procedures.

Best for

  • A death abroad requiring repatriation to the home country
  • Local burial or cremation coordination abroad
  • Cases involving local authority, embassy or consular procedures
  • Situations requiring documentation, permissions and transport arrangements
  • Families or stakeholders who need one clear point of contact for updates and coordination
  • Delivery of ashes after cremation, where applicable
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How it works

Notification → Documentation & local coordination → Transport, delivery & reporting

Once a case is referred to us, we coordinate with the relevant local providers and authorities, secure the required documentation and arrange the practical steps needed for repatriation, burial, cremation or ashes delivery. We remain involved throughout the process, providing updates, handling local coordination and supporting the case through to closure.

What we coordinate

  • Documentation and permissions
  • Coordination with hospitals, doctors, coroners and local authorities
  • Embassy or consular communication where needed
  • Funeral home and mortuary arrangements
  • Coffin or urn preparation for air travel
  • Transport to and from airports
  • Flight coordination
  • Local burial or cremation arrangements, where required
  • Ashes delivery, where applicable
  • Follow-up, reporting and case closure

What happens next?

These cases often involve multiple parties, country-specific procedures and strict documentation requirements. Travel Support Europe helps ensure that the process is handled clearly, respectfully and in the correct order, while keeping all relevant stakeholders informed.

We coordinate communication with local providers, authorities and transport partners, and support the practical handling of the case from first notification through to final delivery or local completion. Our role is to reduce uncertainty, provide structure and help ensure that each step is managed with care.

What you get with our Repatriation and Funeral Services

  • End-to-end coordination – burial, cremation or repatriation handled from start to closure

  • Trusted local provider network – funeral directors, mortuaries, hospitals and airlines

  • Local procedure expertise – country-specific requirements managed correctly

  • Documentation & permissions – certificates, permits, translations and travel arrangements

  • Transport coordination – airport transfers and flight arrangements to the country of burial

  • Invoice checks & payment follow-up – fewer queries, smoother administration

  • Compassionate multilingual support – respectful communication and continuous updates

  • 24/7 availability – support whenever a case arises

Related medical services

We coordinate the right level of support across Europe, from first medical assessment to transport, specialist treatment, translation assistance and case follow-up.