Vehicle Assistance

Roadside Assistance

Local and Reliable Roadside Assistance

Give your customers fast, dependable roadside support anywhere in Europe – backed by a trusted network of qualified local providers and a team available 24/7.

Whether it’s a breakdown or an accident, we assess the situation quickly and dispatch the right help — typically within an hour, and often faster in major cities. With coverage across all European countries, we coordinate the full recovery process from first call to case resolution.

If the vehicle can’t be repaired on-site, we arrange towing to a verified repair shop or secure storage facility. We also handle onward travel for passengers, replacement transport, hotel accommodation, and vehicle repatriation when required.

Our goal is simple: the safest and most efficient solution with minimal disruption — keeping travellers and fleets moving while you receive clear updates throughout the case.

Contact us to learn more about how we can assist your clients.

What you get with our Roadside Assistance

  • 24/7/365 multilingual case coordination

  • Pan-European coverage, including remote locations

  • Support for all vehicle types and ages, from private cars to commercial vehicles

  • Rapid dispatch via a trusted network of local roadside partners

  • On-site repair coordination, plus towing when required

  • End-to-end administration, including documentation and follow-ups

  • Efficient claims support, invoice checks, and third-party expert reports

  • Onward mobility coordination, including replacement vehicles, accommodation, and repatriation (passenger or vehicle)

  • Single point of contact with clear, consistent partner updates

Comprehensive Roadside Assistance Network

Access a reliable, Europe-wide roadside assistance network built for smooth coordination and predictable outcomes – from dispatch to closure.

  • 24/7/365 availability with experienced case handlers

  • Streamlined processes for quick assistance and fewer delays

  • Clear communication with travellers, customers, and service providers

  • Qualified partner network across Europe for consistent service quality

  • One provider for Medical and Roadside Assistance, reducing handovers and complexity

Contact us to learn more about how we can assist your clients.

Related services

Looking for additional vehicle assistance support? Explore our related services: