Vehicle Assistance

Roadside Assistance

Local and reliable roadside assistance

Feel confident knowing that your customers will receive the most efficient roadside assistance service with our extensive knowledge and reliable network of local providers in Europe.

Whether a tourist or overseas employee has broken down or been in an accident, we call on our network of over 2,000 assistance partners  to get someone out to your client as fast as they can. This is usually within an hour or even sooner in major cities. Covering every inch of the ten European countries in which we operate, our roadside assistance service is always open and ready to take care of the entire recovery process for you.

When a new case comes in, we obtain a detailed understanding of the incident and the exact location before sending out the most appropriate solution. We keep in contact with the assistance driver and if they are unable to fix the vehicle on-site, we will tow it to a verified repair shop or storage depot. We arrange onward travel for the passenger(s), replacement transport, hotel accommodation and even vehicle repatriation if specified.
We aim to provide the most suitable, fastest, and safest option for your customer to get them back on track. Offering the most comprehensive network of providers in the countries in which we operate, we are always on call to ensure a dependable roadside assistance service.

What you get with our Roadside Assistance

  • A complete roadside assistance service; includes all logistical and administrative tasks 

  • Deep local knowledge and 2,000+ roadside assistance providers in the European countries in which we operate 

  • Fast response and excellent coverage, even in remote locations 

  • Callouts for all types and ages of vehicles 

  • Claims handling, invoice checks and 3rd party expertise reports 

  • Coordination of onward journeys, replacement vehicles and passenger or vehicle repatriation

  • Easy access to all our vehicle assistance services and trusted partner network

  • 24/7/365 vehicle assistance centres

  • Professional and multi-lingual assistance teams

Contact us to find out more on how
we can assist your clients

A full vehicle assistance network

Benefit from our full  service assistance network. In addition to roadside assistance, we provide the following

Contact us to find out more on how
we can assist your clients