ROADSIDE ASSISTANCE

Heavy Vehicle Assistance

24/7 roadside assistance for trucks, buses and trailers across Europe – coordinated from first call to back on the road.

Own 24/7 alarm centre

Medical & roadside in one

2,000+ providers in our Core Network

ISO 9001 certified

Heavy vehicle assistance across Europe, 24/7

When a truck or bus breaks down, every hour off the road costs money. Our 24/7 alarm centre coordinates roadside assistance, towing and recovery through local providers equipped for heavy vehicles – with one point of contact for you throughout.

And when a case falls outside the standard, we find a solution. We don’t say no.

From breakdown to back on the road

01

Notification

The driver or your team contacts our 24/7 alarm centre.

02

Local help

We dispatch a provider equipped for heavy vehicles and arrange onward travel for the driver if needed.

03

Case closed

The vehicle is repaired, towed or transported, and you receive full documentation.

Stay safe while waiting for roadside assistance.

Related Services

Looking for additional vehicle assistance support? Explore our related services:

GET IN TOUCH

Let’s talk about your assistance needs

Tell us about your customers and the countries you need covered. We’ll show you how we can work together – no commitment.

Benjamin Ågård

Sales Account Manager

Cecilia Ryttergaard

CEO

Talk to our team

We reply within one business day. Your details are only used to answer your enquiry.
Heavy Vehicle Assistance

Frequently asked questions

Which vehicles do you cover?

Trucks, buses, trailers and other heavy vehicles.

Which countries do you cover?

We work directly with local providers across our Core Network – the Nordics, Benelux, the UK and Ireland, with Germany included for roadside assistance. Across the rest of Europe, we work through quality-assured assistance partners and provider networks.

Can you transport a heavy vehicle home?

Yes. When the repair should be done in the home country, we arrange cross-border transport of the vehicle.

What happens to the driver?

We arrange onward travel or accommodation for the driver, in line with your terms.

What if the case is unusual?

We don’t say no. When a case needs a solution that doesn’t exist yet, we find one.

Which languages do you work in?

Cases are coordinated in English and the Scandinavian languages. Translation can be arranged when required.