ISO 9001 certified
Trusted quality across Europe
Certified to deliver quality - every day
Travel Support Europe is ISO 9001 certified. What does that mean for our partners and clients across Europe? In short: quality you can count on.
This international certification confirms that our processes meet the highest standards for quality management – from medical and roadside assistance coordination to continuous improvement and partner collaboration.
We are proud to deliver support with one clear mission: We get travellers back on track. With quality.
What is ISO 9001 and why does it matter?
ISO 9001 is a globally recognised standard for quality management systems. It requires clear leadership, structured workflows, and an ongoing commitment to improvement.
At Travel Support Europe, it’s more than just a certificate – it’s how we ensure that every traveller, every partner and every case is handled with care, structure and professionalism
What it means for you - our clients and partners
Reliable processes across every country we operate in.
Consistent, professional service for both medical and roadside cases.
Streamlined communication and coordination with you and your clients.
Faster case handling and optimised reporting.
Proactive improvement in how we deliver assistance.
ISO 9001 strengthens our role as your boots on the ground in Europe – delivering 24/7 support with local knowledge, global reach, and certified quality.
ISO 9001 strengthens our role as your boots on the ground in Europe – delivering 24/7 support with local knowledge, global reach, and certified quality.
A natural step in our evolution
From our Operations Centre in Sweden, we coordinate thousands of cases across Europe every year. Backed by 15+ years of experience, we’ve built a trusted provider network and an in-house technical team focused on continuous development.
Becoming ISO 9001 certified was the next logical step – formalising the way we already work:
Professional. Reliable. Efficient.
What’s next?
This certification marks the beginning of a new chapter in our journey. In the time coming, we will continue to strengthen our internal systems, develop new solutions and share more insights with our partners.
Our ISO 9001 certification confirms what we’ve always believed: every case matters. Every detail counts.
Want to know more about how we work? Read more about us or contact us here.
