Vehicle Assistance


Professional and local towing services

When it is not possible to fix a vehicle on-site, we utilise our extensive network of local providers across Europe to deliver a professional and reliable towing service.

With over 2,000 local partners delivering our towing service, a recovery vehicle will assist your client within an hour, or even less if in a major city.  Our network is available 24/7, 365 days of the year and covers every inch of the countries in which we operate, even where vast distances occur.

The Travel Support vehicle assistance team has sound knowledge and understanding of the markets in which we operate to deliver a full towing service. After confirmation of a broken down or damaged vehicle’s location, the most appropriate recovery vehicle is sent to tow it to a repair shop, garage or storage depot. From there we arrange onward travel for the passenger(s), replacement transport or accommodation and even vehicle and passenger repatriation if required. 

We handle all the necessary paperwork for you, such as claims and invoices and if your client disagrees with a repair quote or valuation we also help with obtaining a 3rd party expertise report. 

Enabling a traveller to continue their journey as safely and quickly as possible is a key driver behind our reliable towing service. 

What you get with our Towing service

  • A complete towing assistance service; includes all logistical  and administrative tasks

  • Deep local knowledge and 2,000+ towing providers in the European countries in which we operate

  • Fast response & excellent coverage, even in remote locations

  • Recovery trucks for all types and sizes of vehicles to repair shops or storage depots

  • Claims handling, invoice checks & 3rd party expertise reports

  • Coordination of onward journeys, replacement vehicles and passenger or vehicle repatriation

  • Easy access to all our vehicle assistance services and  provider network

  • 24/7/365 vehicle assistance centres

  • Professional and multi-lingual assistance team

Contact us to find out more on how
we can assist your clients

A full vehicle assistance network

Benefit from our full  service assistance network. In addition to roadside assistance, we provide the following

Contact us to find out more on how
we can assist your clients